SMSC NextMD
Patient Portal Information
The
NextGen Patient Portal is a consumer-oriented healthcare Web site that provides
you with a fast, reliable, and easy-to-use method of communicating with your
medical service provider. With NextGen Patient Portal, you can connect with
your doctor through a convenient, safe, and secure environment in order to:
Ø Request, book
and/or cancel appointments
Ø Receive and
review documents
Ø View online
statements
Ø Make online
payments
Ø Request
medication renewals
Ø Send and receive
secure messages to and from your provider
Ø Complete, submit
and review online forms
Ø Complete, submit
and view Instant Medical History forms
Ø Request Personal
Health Records (PHRs)
Ø Update account
information
Ø Sign up with
multiple practices
User Information
Parents
may add children up to the age of 17.
At
18, the patient must complete their own enrollment, and access will only be
given to the parent under the child’s written authorization.
Spouses,
guarantors, and caregivers must have written authorization from the patient or
legal proof of guardianship, proxy, or other in order to access patient information.
Varying
levels of access can be granted including the ability to view/schedule:
Ø Appointments
Ø Documents
Ø Statements
Ø Medications
Ø Messages
Ø Online Forms
Ø Interactive
Medical Forms
Individuals
may wish for parents, spouses, or others to only have certain/restricted access
privledges.
Only
appointments which have been scheduled through the Patient Portal may be viewed
through the Patient Portal.
Users
may choose to receive electronic statements through the portal, once they have
made an electronic payment using NextMD. Patients can opt to receive both paper
and electronic statements, or electronic statements only.
The
Token that is given to the user upon enrollment must be used within 72 hours or
it will expire, and another token will be required to complete enrollment.
The
email address provided at signup time is the address that must be used to
access the Patient Portal during enrollment.
When
signing up dependents, parents will receive an email for EACH person/child enrolled.
It is critical that only the email which contains the name of the primary user
of the account (parent) is used for enrollment purposes.
It
is highly recommended that the email address used for sign up is also used as
patient log in name for the Portal.
NextMD
is accessible from smart phones and tablets, as well as laptops and PCs.
For assistance, please contact:
For assistance, please contact:
Laci Harris
(254) 968-6051, ext. 4284
-or-
Jo Ann Shipman
(254) 968-6051, ext. 4210
